MercyAscot Hospital & Services

MA Hospital and Services

 

COMMITMENT TO QUALITY

To our mind investing in highly skilled staff and cutting-edge technology is fundamental to exceptional patient care. In fact, it's this whole-hearted commitment to quality that continues to attract over 180 of Auckland's leading medical specialists to our sites.

A range of physicians also work on our sites, and the MercyAscot Endoscopy facilities at Epsom and Takapuna offer the complete range of diagnostic, complex therapeutic and palliative endoscopy procedures including: Gastroscopy, Colonoscopy, Bronchoscopy, ERCP, TOE and Haemorrhoid Banding.

 

Our high standards of service and healthcare have been recognised by the ongoing award of accreditation status by Quality Health New Zealand. We are committed to continuous improvement through ongoing recognition and rewards for quality initiatives from our staff, and a four-yearly quality audit of our services.

SINGLE-MINDED APPROACH TO CARE

We believe that delivering the best care possible means leaving no stone unturned. Every one of our outstanding 600+ nursing team shares a steadfast commitment to the little things.

For instance, we know the idea of surgery can make patients nervous - but knowing what to expect can make all the difference. Here you can view our 'Patient Experience' video and read comprehensive patient information. You are also welcome to contact us at any time with any questions.

SUPPORTING THE COMPLEX

Some of our patients need complex clinical care. Our highly-skilled staff operate an Intensive Care Unit, High Dependency Unit and a Coronary Care Unit at our Epsom facility, Mercy Hospital, while at our Greenlane facility, Ascot Hospital, we operate a High Dependency Unit.

Our nurses work alongside specialists, physiotherapists, dietitians, pharmacists, speech and language therapists and on-site medical practitioners to provide superior post-operative care. Together they speed patients' recovery, returning them to their family doctor's care as soon as possible.

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